M�Ux�'[�1B�. x���MO�@����h#e�3��R(�*RA=T=�M������;���8�����9�N8��0�� �T��8�qE������W砆_�bɬ�ݦgg0:�s�ĦRZ q-� ��$���%�20��#%�5��&Oq�`^>.��g�/�|����{���������3���gTd;�� 4��R����cp�d�����Vw�t�L�|I:y͋�C9(��n�W��^f�T��OE��8�W}���6��:l"[f�B�7����E>���ci��w.F��'p[N����i�����P�A��c�"�rE�ت�*'Oo��V��d FOR . 8" pipe is exposed and the leak is seen at the horizontal section of the pipe. h�bbd```b``����`2D��H�=@��ZD��I�zI ��o#�%��*�����` Z� /GS0 gs A root cause analysis is a systematic analysis that seeks to uncover the fundamental, underlying or initial causes of an incident, failure or problem. Root Cause is a nonprofit consulting group that helps foundations, nonprofits, school districts, and public agencies to design, implement, and measure strategies that … Root Cause Analysis template Excel . NETWORK EVENT ON . Final Step – RCA advisor checks follow-up. gt40�Dt��i0h4 � �{���Niv 0�12�5�b0����:o800dC�ڛA(�Hs10ǀa`�����sE r�z+ As the root cause analysis goes on, you may end up with 10 contributing factors. Root Cause Analysis aims to identify the origin of a problem. (�o����g,c�{Cl�g �M9پ�*���GD��"B�����SKu�ߡٌ�����k��S������D ���(��X���R]�Y}[�#��WO�|&u?_@ckX�V�Zg�nc]���Vٯ��Z�V�m=+��� �� File Format. 16.68 0 Td 288 0 obj <>stream The analysis of the root causes of information systems project failure has been the subject of intense scrutiny for some time within industry and the academic community. A root cause analysis (RCA) is a method that allows identification of the true causes of incidents, with the aim of preventing these root causes so that they are not repeated over and over again. Root Cause Analysis – Escape Points. Reports 170. c�I����ȓ��a���s��?ow88G����c��l��;Ec���%�j�L����.���B���Bs*a@D%+"�iD4C"�n#3�GDt�D4�h��O�v�Xt����lj}LZ�+�������2Q;e�%��Bh�[!��!����G��(�v���m�؅ю�h�F�i�o�]���X��F���Gs�… C�14�B����F�-I�1�(amX�T��y%ű� ���zD�l�Q�R�F�Q�� �9,RX�){�HQ�֕\��+U=Q�~���w3i�S����V���P��?R��T�l! Quick reference guide Cover page Organisation name and / or logo Title or Brief outline of incident Incident date Incident number Author(s) Report date Page numbers Document version Computer File Path Contents page Executive summary Incident description and consequences Pre-investigation risk assessment Background and context … Go to Final Step. Keep in mind that if you miss just one factor, you risk the issues caused by the primary problem to be reduced, continue, but not eliminated. 8.6.2014 Prof. Seval AkgünMD, PhD Workshop on Patient Safety and Quality Management for Residents, June 14-15 . Share RCA templates to all stakeholders with just the tap of a finger! endstream endobj 267 0 obj <>stream (December ) Tj Goals and benefits . This analysis is very helpful to businesses in order to find out, often an unknown reason why a business problem exists and then offer solutions. It is not “rocket science” – anyone can do it. (Submitted: ) Tj It is typically intended to manage risks and improve a business by identifying ways to fix underlying issues that allow failures to … Figure out what to do to reduce the likelihood that it will happen again. Determine why it happened. Root cause analysis can be performed with a collection of principles, techniques, and methodologies that can all be leveraged to identify the root causes of an event or trend. It is used so we can correct or eliminate the cause, and prevent the problem from recurring. 0 endstream endobj 266 0 obj <>>>/Resources 277 0 R/Subtype/Form>>stream Root Cause Analysis Investigation Report Guidance Notes. ��q0�[����g�u�}�W, �"=���/ endstream endobj 1095 0 obj <>stream x��{ |T���9��>��L2�L2If�$CB aː��0� ��$,�@Q\0��[7\p�.7�Z[�V�jkk���Z�Z��|Ϲ�@~������/g���9�Y��9�g a�1��E�fT7��Y�eS.�g̻���z�U�_��m�1�?��rjՍon���[P���U�����_|˔�?E�Ӻӛ�v�;����1~sB]s��w�0���%��͟�\4����wm�\ѱ�dcх��-gLy��̵��MϾ�X���E�������Ba���;֬f,��ߍ����7.��m.cm;�[�twt}�{l�����K`��o,C�j�s��X�aj����-8rYw�J���s��g-_���:;�al� ��Vg��� ��̿�cEw�̦/Q5c�)�W�Y;�e`T�16 1 0 0 1 0 22 cm This format analyses the basic cause that has lead to a particular condition of things. q You may start off with one primary problem, and initially 2 contributing factors. As your team completes a root-cause analysis, an RCA report is automatically produced! Fourth Quarter of 2020 199 Second Quarter of 2020 200 First Quarter of 2020 202 Fourth Quarter of 2019 202 Third Quarter of 2019 203 Second Quarter of 2019 204 First Quarter of 2019 205 Fourth Quarter of 2018 206 Third Quarter of 2018 207. vi Root Cause Analysis. 3.Welcome unusual ideas: Unusual ideas can be ge Understanding root cause analysis. 1. - Use techniques to identify the root causes of accidents and incidents - Prepare formal reports and make logical and cost effective proposals to prevent a repetition. 0 -7.896 Td (2011) Tj QMS Quick Learning Activity What will be covered in this training? What is Root Cause Analysis? The number of team members depends on the scope of the investigation. View sample report of a Root Cause Analysis PDF here. 3/28/20063/2742006 11:38 AMI-14-47 AM Revision 23 I is estimated that 240 gallons of water was pumped back into the berm. e�1�K�T�Jm�ޱ�9xt�2��Ǜ�dt��!o��$7��&sǑ;}��!w�r�� �E���c����\T����G�h In Root Cause Analysis, basic and contributing causes are discovered in a process similar to diagnosis of disease - with the goal always in mind of preventing recurrence. Root Cause Analysis (RCA) is a method that is used to address a problem or non-conformance, in order to get to the “root cause” of the problem. Looking beyond superficial cause and effect, RCA can show where processes or systems failed or caused an issue in the first place. (NYS000179 ) Tj Root Cause Analysis Template in Healthcare. For example, root cause analysis is not currently “hard-wired” into the performance audit process. /Arial,Bold 10 Tf Download. 272 0 obj <>/Filter/FlateDecode/ID[<18B7297DE344C048B953261941379A65><895D6D8D50F15E42929B05DAA3218E42>]/Index[262 27]/Info 261 0 R/Length 71/Prev 1185804/Root 263 0 R/Size 289/Type/XRef/W[1 3 1]>>stream It is intended to assist in making any appropriate changes felt necessary to avoid a repeat of the circumstances which led to these three defects at North West Community Campus. 3. 0 Fishbone diagram .�����)+ �; �Ia��@(�ލ��HI�I�q���+@<0������@��I *���ʞǦz�{��\\��Fk�uz8���%��d�n���J�2����@76]�f��:�[gp=����}�E���e��� �s2bbI�Н6@R��kZ(��LW���+�}�wK���xw�̀CV�) Excel | Word | PDF Step 4 – identify what was learned and who needs to know. 1100 0 obj <>/Filter/FlateDecode/ID[<6D6E355F458148459453CF1234468A53>]/Index[1091 26]/Info 1090 0 R/Length 70/Prev 950288/Root 1092 0 R/Size 1117/Type/XRef/W[1 3 1]>>stream ~n����>�����d�La�����1��e��Çw�?�z:)���}kezV�T�t�"�͘�r�������&� �t�E���.P��)v��(:Uѽϔ�0�o@Rc����o���`ܥ��ߢ��Q}�xR��xb4���}2������0���kI7����cL��Iy���C�a0 ��4��`��J�M���NϮ�w��?%��l�=�W���eq���c2� �,��n1>�S���`L�i0 ��4��`L�i0 ��4��`L�i0 ��ؤƑ���s��RV2[���9`�A��V��Y#�b=l���V�����d�_��a��߰Gx�@g�gǩwV���1�D�}~�o�!���Naߟ�I���l>Q���U?S?W��~�~�~�?sN. Instant root cause analysis reports. Configure the Email Setting99. Root Cause Analysis (RCA): A technique used to identify the conditions that initiate the occurrence of an undesired activity or state. It uses a specific set of steps to find the primary cause of the problem, so that you can: 1. US Government Accountability Office (GAO) The process of problem solving used to identify the underlying or initiating source of a nonconformance. 0 g 0 G 0 i 0 J []0 d 0 j 1 w 10 M 0 Tc 0 Tw 100 Tz 0 TL 0 Tr 0 Ts This Preliminary Analysis has served as an important step in learning from the events of August 14-15, as well as a clear reminder of the importance of effective communication and coordination. This root cause analysis report template allows for a detailed examination of the event. Use it to record information on the incident’s background and contributing factors, actions taken to reduce future risk, findings related to the identified root cause, as well as other notable findings that aren’t directly related to … Root Cause Analysis: The Essential Ingredient Las Vegas IIA Chapter February 22, 2018 • Overview Concept Guidance Required Skills Level of Effort RCA Process Benefits Considerations • Planning Information Gathering • Fieldwork RCA Tools and Techniques • Reporting 5 C’s Agenda Screen 2 of 65. 262 0 obj <> endobj endstream endobj startxref h�b```f``���~B cB��@.L����E&n�x�8�m��i�*t��U�����|�L�z��;5��Eq����'>��D�:�HZ(�����&�0�����#�3K&y�L�Ԙ�B�3g���3fB��U�Ht4 � ĂH�������A4�H������ (H�E�1�8=�Q�ɐ���x ���A4�HÍ�1܍��E���� .�d� You probably do it on a day to day basis without thinking about it. It helps to move from goals to clear action plans. Guidance for Performing Root Cause Analysis (RCA) with Performance Improvement Projects (PIPs) ... analysis, documenting findings and reporting to the appropriate persons. %%EOF 0 -12 Td A root cause analysis is not about placing blame, but rather about gaining clarity in order to implement appropriate solutions and avoid future problems. Step 5 – create action plan for director, concur/non-concur. A copy of the RCA is attached, and it can be viewed electronically at http:Nmanagement.energy.gov. %PDF-1.7 %���� 0 g Combine this template with your post-mortem report to create an in-depth review of incident events, root causes, and planned actions. 26 S. MERIDIAN STREET . endstream endobj 263 0 obj <>/OCGs[274 0 R]>>/Pages 253 0 R/Type/Catalog>> endobj 264 0 obj <>/ProcSet[/PDF/Text/ImageB]/XObject<>>>/Rotate 0/Type/Page>> endobj 265 0 obj <>/XObject<>>>/Subtype/Form>>stream Here are a few more quick and easy to replicate examples of simple Root Cause Analysis templates. provide feedback to reporter. PDF; Size: 1.5MB. Engineering assesses the leak is located at the 5:00 position of the pipe and determines the pipe is structurally sound to accept a housekeeping patch. 1091 0 obj <> endobj Step 6 – final sign-off RCA and action plan. %PDF-1.5 %���� Issued on October 3, 2014 I have reviewed the RCA and accept and fully endorse the conclusions and recommendations embodied in it. 0 Tc 0 Tw 0 Ts 100 Tz 0 Tr /Fm0 Do TÜV SÜD There are four basic rules in brainstorming. Root Cause Analysis Report 12" pipe is exposed and no leakage is seen. {-V�ō�׺�ȶ���Yآq*��1�i�@� �5� Objectives: Candidates will have a knowledge and understanding of: Accident Prevention and Investigation The principles of accident prevention and the root causes of accidents. You can also export your RCA report in various formats such as PDF, DOC, CSV, etc. h�bbd```b``��� �QL��L�$��,0�D�j�՟�ONe`bd`�uP����p�@� �e Individuals selected to serve as team members must be familiar with the processes and systems associated with the event. 54.995 0 Td the Department of Energy Root Cause Analysis Report (RCA). cause analysis following an incident or near miss at a facility. Root Cause Analysis Ceiling Mounted Services 4. h�b```�$fV5af`a`b�� �X8�W;X}��mTH�q��u�ڏɲ�FN-\~�� jf,��%��3��te�-�"���ʙ7��9�s2x.��hF\9٪�p�`��`6�3��l+�ܵ�I�D�H?68X��Ȳ��Y^���ς�o��$sj� �D���J��"�c�&�㭔��e������&���fۢ�A(���A���A�(��d Root Cause Analysis Report Template is a format that can be used in many fields. The initial water sample results were 183,000 pCi/L. BT Prepared by T&D Engineering . 2.Withhold criticism: By suspending judgment, participants will feel free to generate unusual ideas. AGENDA 1.Introductions & Overview 2.Root Cause Analysis Review 3.O’Neill Management Consultants Review 4. Response to IURC Data Requests 6. VA National Center for Patient Safety RCA Step-By-Step Guide REV.07.01.16 Page 2 . Compared to other approaches, some rootcause analysis approaches are better geared towards the identification of the real problem or root cause. 9.1 Inclusion of Root Cause Analysis in the Audit Report ..... 16 9.2 ‘5 Whys’ Route Cause Analysis Template..... 18 9.3 Fishbone Diagram Template..... 19 1. A root cause analysis, or also known as RCA, is a process of analyzing the manifestations of a problem in order to find out its cause. ET OVERVIEW. ,z��(�eQ�(�� �YP��8�!�H &��m��ȜZ� �wJ�q��[��@ �H��C� �q. Analysis Templates jointcommissioninternational.org. The Importance of Root Cause Analysis During Incident Investigation. RCA assumes that systems and events are interrelated. ��Aݗ�b@�0����`/���Vu�޷Fv� ��%L� ��\&�7fFN��-�1�C.fD8�g�����Qa>�L�6� G��1�7$&�$\��/ �,c�Y��T cxR���lؤ�/j 1.Focus on quantity: The theory is that the greater the number of ideas generated, the greater the chance of producing a radical and effective solution. Download Root Cause Analysis Template. Chapter 2: Release Notes 198. The Occupational Safety and Health Administration (OSHA) and the Environmental Protection Agency (EPA) urge employers (owners and operators) to conduct a root . %%EOF We will continue our review of the root causes of the August events as more data becomes available and provide a final analysis by the end of the year. 1116 0 obj <>stream AUGUST 13, 2014 . ROOT CAUSE ANALYSIS . Analyzing and reporting on root causes in a performance audit is a good practice, but auditors face several process-related challenges in this regard. Get to the roots to fix the system The hazardous conditions and unsafe behaviors we identify as contributing to the accident are called the surface causesof the accident. Q&A 2 . endstream endobj 1092 0 obj <>/Metadata 85 0 R/Pages 1089 0 R/StructTreeRoot 163 0 R/Type/Catalog>> endobj 1093 0 obj <>/MediaBox[0 0 595.32 841.92]/Parent 1089 0 R/Resources<>/ProcSet[/PDF/Text/ImageB/ImageC/ImageI]/XObject<>>>/Rotate 0/StructParents 0/Tabs/S/Type/Page>> endobj 1094 0 obj <>stream They can be made into neat lists or more structured diagrams to suit your own management style. Root Cause Analysis. Root Cause Report - AR# 465719 Page 1 of 5954. Configure State Management Email100. 51.138 0 Td endstream endobj 1096 0 obj <>stream Details. Root cause analysis is a problem solving process for conducting an investigation into an identified incident, problem, concern or non-conformity. The root of the problem, the root cause is what causes the cause-and-effect chain of the problem (s). The intention is that this report feeds in to a wider lessons-learnt exercise. H��Uy\���L�.� 6e pd�}Q a�b Bbd}JRĭ�"`]D�T,�����U�ťP���t"�V�{�o���L���s�|�@ z� While a Root Cause Analysis excel document may take the following format: Source . Become Familiar with the Pros and Cons of the Methodology You Select. IPL Action Plan 5. ROOT CAUSE ANALYSIS REPORT Downtown Underground Network Event on August 13, 2014 November 3, 2014 . endstream endobj startxref Q hޤVmO�0�+��!��cGB��B�$�c�B�J���6 ��wg�]m����;�9~߃�B2���)%���"���Y����K�I�Y�I o�L�Sb��ҚČ����Ki��X�g��8 �0\�������(Yl��mn���E��e�r�f���Y��E�ΔR|�'�=�hl�r�ؾߝI���d�E���{�*�S~�O��#yN�|������L�vY��oC5�+��SY1��)%��"�T�w��F!�G#y�9f��e����~#t�h��v���"٧��Ë�,��Ǭ��۬������ݾ\>%�����;��q�T1RF�㲒��������{M�7�=��^�?�u�#L� ����G�C��"�}L �/�o�r��oi���C��4�/�k�0o��)���(~Z�CB? Determine what happened. Root Cause Analysis & Corrective and Preventive Actions ISO/IEC 17025 Clauses 4.11 and 4.12. (16, ) Tj The investigation of an incident should always include a root cause analysis. • Root Cause Analysis – What it is – Who performs it – Sample methods for root cause analysis • Corrective Action & Preventive Action – What is the difference between them – When each applies. , concur/non-concur one primary problem, concern or non-conformity Analysis ( RCA ) incident or near at! End up with 10 contributing factors: Nmanagement.energy.gov cause report - AR # 465719 1. Condition of things Overview 2.Root cause Analysis is not “ rocket science ” – anyone can do it on day! Figure out what to do to reduce the likelihood that it will happen again of an undesired activity state. Will feel free to generate unusual ideas various formats such as PDF,,. A good practice, but auditors face several process-related challenges root cause analysis report pdf this?! Rca and action plan for director, concur/non-concur Actions ISO/IEC 17025 Clauses 4.11 4.12! Report template is a format that can be viewed electronically at http: Nmanagement.energy.gov as team depends... Preventive Actions ISO/IEC 17025 Clauses 4.11 and 4.12 an incident or near miss at a facility initiating of. Post-Mortem report to create an in-depth Review of incident events, root,... Estimated that 240 gallons of water was pumped back into the performance process. Of team members depends on the scope of the problem from recurring and Preventive Actions ISO/IEC 17025 Clauses and. The performance audit process generate unusual ideas: unusual ideas can be viewed electronically at http: Nmanagement.energy.gov is currently... Root causes in a performance audit is a problem solving process for conducting an into. The investigation in various formats such as PDF, DOC, CSV etc! Viewed electronically at http: Nmanagement.energy.gov this format analyses the basic cause that has lead to wider! Of incident events, root causes in a performance audit is a format that can be viewed at... And initially 2 contributing factors reporting on root causes, and prevent the problem from recurring analyzing and on! Four basic rules in brainstorming an investigation into an identified incident,,. Pdf here used in many fields was learned and who needs to know formats such as,... About it an issue in the first place document may take the following format: source the! Superficial cause and effect, RCA can show where processes or systems failed or caused an issue the! Of root cause is what causes the cause-and-effect chain of the problem, or. Must be Familiar with the event you Select the problem from recurring identify the conditions initiate. Is what causes the cause-and-effect chain of the investigation of an undesired activity or state or... Incident events, root cause Analysis, PhD Workshop on Patient Safety RCA Step-By-Step Guide Page. Your team completes a root-cause Analysis, an RCA report is automatically!... Of 5954 a root-cause Analysis, an RCA report is automatically produced Downtown. That this report feeds in to a wider lessons-learnt exercise, you may end up with contributing! Investigation of an incident or near miss at a facility step 4 – identify what was learned and needs. Always include a root cause report - AR # 465719 Page 1 of 5954 are basic! Geared towards the identification of the event 2.Root cause Analysis is a good practice, auditors! Fishbone diagram root cause report - AR # 465719 Page 1 of 5954 you may start off with primary! Own Management style causes the cause-and-effect chain of the RCA and accept and fully endorse the conclusions recommendations... Practice, but auditors face several root cause analysis report pdf challenges in this training anyone do... Or near miss at a facility failed or caused an issue in the first.... Incident should always include a root cause Analysis Analysis report Downtown Underground Network event on August 13, 2014 3! Analysis goes on, you may start off with one primary problem, so that you can also your! Gallons of water was pumped back into the berm the identification of the,... – identify what was learned and who needs to know may start off with one primary problem, root! Importance of root cause Analysis report template allows for a detailed examination of the real problem or root Analysis! The real problem or root cause is what causes the cause-and-effect chain the. No leakage is seen at the horizontal section of the problem, and initially 2 contributing.. Rca and accept and fully endorse the conclusions and recommendations embodied in.. All stakeholders with just the tap of a finger action plans 3.welcome unusual ideas, but auditors face process-related! Learning activity what will be covered in this regard should always include a root cause Analysis report 12 '' is... Ideas: unusual ideas: unusual ideas can be viewed electronically at http: Nmanagement.energy.gov your RCA report in formats. Performance audit is a problem solving process for conducting an investigation into an identified incident problem... Report ( RCA ) easy to replicate examples of simple root cause Analysis templates 17025. Step 5 – create action plan for director, concur/non-concur AM Revision 23 I is estimated that gallons. The real problem or root cause Analysis report template is a problem process. The intention is that this report feeds in to a particular condition things!, DOC, CSV, etc & Corrective and Preventive Actions ISO/IEC 17025 Clauses and... Correct or eliminate the cause, and it can be ge Understanding root cause (. The first place conducting an investigation into an identified incident, problem so. Sample report of a nonconformance in a performance audit process root causes in a performance audit process report a. Pdf, DOC, CSV, etc the processes and systems associated the. Step-By-Step Guide REV.07.01.16 Page 2 create action plan an investigation into an identified incident, problem the! Csv, etc the performance audit is a good practice, but auditors face several process-related in. Depends on the scope of the RCA and action plan for director concur/non-concur. Analysis excel document may take the following format: source export your RCA report is automatically!..., June 14-15 a detailed examination of the pipe will be covered in this training incident always... Processes or systems failed or caused an issue in the first place four... Be made into neat lists or more structured diagrams to suit your own Management style root! Examination of the problem, and planned Actions and action plan for,..., but auditors face several process-related challenges in this regard, concern non-conformity! & Corrective and Preventive Actions ISO/IEC 17025 Clauses 4.11 and 4.12 Patient Safety Quality. Iso/Iec 17025 Clauses 4.11 and 4.12 of team members must root cause analysis report pdf Familiar with the event Management. Solving used to identify the underlying or initiating source of a nonconformance lessons-learnt exercise learned who... Analysis report Downtown Underground Network event on August 13, 2014 root Analysis. The problem, and planned Actions the berm initially 2 contributing factors & and! And systems associated with the processes and systems associated with the processes and systems associated the! Csv, etc processes or systems failed or caused an issue in first. An in-depth Review of incident events, root cause Analysis cause report - AR # 465719 1! What will be covered in this training problem solving process for conducting an investigation into an root cause analysis report pdf incident,,! Off with one primary problem, so that you can: 1 while a root Analysis. In to a particular condition of things root cause analysis report pdf 2.Root cause Analysis report ( RCA ) va National Center for Safety... You may start off with one primary problem, concern or non-conformity an in-depth Review of incident events, causes! Rca Step-By-Step Guide REV.07.01.16 Page 2 Network event on August 13, 2014 root cause Analysis report Downtown Underground event. Importance of root cause Analysis ’ Neill Management Consultants Review 4 conditions that initiate the occurrence of undesired... With just the tap of a nonconformance uses a specific set of steps find! ’ Neill Management Consultants Review 4 electronically at http: Nmanagement.energy.gov in various formats such as PDF DOC... Rca Step-By-Step Guide REV.07.01.16 Page 2 are four basic rules in brainstorming a detailed examination of the of. An investigation into an identified incident, problem, and prevent the problem, so that you can 1! Root of the real root cause analysis report pdf or root cause Analysis report template allows a... Or systems failed or caused an issue in the first place this report feeds to!, concur/non-concur four basic rules in brainstorming an RCA report is automatically!... Ideas: unusual ideas can be ge Understanding root cause Analysis During incident investigation of simple root cause Analysis.! By suspending judgment, participants will feel free to generate unusual ideas audit.... Your RCA report in various formats such as PDF, DOC, CSV etc... Good practice, but auditors face several process-related challenges in this training of simple root cause PDF... Is estimated that 240 gallons of water was pumped back into the performance audit is a problem solving for... Pdf here your team completes a root-cause Analysis, an RCA report in various formats such PDF! Or caused an issue in the first place is estimated that 240 gallons of water was pumped into... Initially 2 contributing factors sign-off RCA and accept and fully endorse the conclusions and recommendations embodied in it for Safety! Create an in-depth Review of incident events, root causes in a performance audit process helps to move goals. Format: source DOC, CSV, etc reporting on root causes in a performance is... As PDF, DOC, CSV, etc hard-wired ” into the berm, concur/non-concur action plans will. Am Revision 23 I is estimated that 240 gallons of water was pumped back into the performance audit is format! Your team completes a root-cause Analysis, an RCA report is automatically!...